Colony Square Introduces Digital Concierge to Enhance Guest Experience

About Colony Square

At the corner of Peachtree and 14th Streets, Colony Square is not only the heart of Midtown, it's the heart of Atlanta, an original icon at the very center of the ever-rising capital of the modern South. Today, Colony Square is becoming an icon of another kind, bringing the Art of Modern Life to Midtown. An urban, amenity-rich and arts-infused place to gather and soak up Midtown's vibe, the reimagined Colony Square will encompass two office towers and loft office totaling 892,000 square feet, residential condos, a 467-room hotel and 143,000 square feet of entertainment, retail and fitness concepts, chef-driven restaurants and an experience-driven food hall known as Main & Main. Open, walkable and transit-friendly, the reimagined Colony Square will be seamlessly connected to the vibrant energy of the streets around it. Like all great city squares, Colony Square is alive with possibility. Follow the transformation of Midtown's iconic destination on Twitter, Facebook, and Instagram, engage with the hashtag #CSReimagined and visit

About North American Properties

Founded in 1954, North American Properties is a privately held, multi-regional real estate operating and development company that has acquired, developed and managed more than $5 billion of mixed-use, retail, multifamily and office properties across the United States. Rooted in its purpose-driven approach to development, North American Properties is creating great places that connect people to each other; cities to their souls; partners to opportunities; and individuals to experiences that move them.

Headquartered in Cincinnati, with offices in Atlanta, Dallas and Fort Myers, Florida, the company has developed 22 million square feet of commercial space and 19,000 residential units in 15 states and 67 cities. In the past three years, North American Properties has launched 36 projects totaling $2.2 billion in total capitalization. In metro Atlanta, North American Properties led the turnaround of Atlantic Station and the ground up development of Avalon. Currently, the team?s $3 billion retail-driven mixed-use development pipeline includes: Colony Square in Midtown Atlanta, Revel in Gwinnett County, Georgia, and Riverton in the New York metro area. For more information, visit

Press/media Contact:

Colony Square/North American Properties
Liana Moran, The Wilbert Group, 404.748.1367,

ATLANTA (April 19, 2018) In an effort to keep the community informed during the redevelopment of Colony Square in Midtown Atlanta, North American Properties (NAP) announced today the introduction of an innovative new amenity, a Digital Concierge. Through the use of Zingle, a mobile messaging system, tenants and guests can text the Colony Square ExperienceMakers™ inquiries and receive personalized responses in real time.

“Our team is committed to delivering exceptional experiences for every guest, resident and tenant of Colony Square,” said Liz Gillespie, partner and vice president of marketing at NAP. “While we reimagine Midtown’s corner of 14th and Peachtree Streets, we want to ensure easy access to our team and foster efficient communication. While our Concierge amenity will remain digital throughout renovations, our full-service, resort-level Concierge will open as part of the reimagined Colony Square in 2020.”

When curating mixed-use destinations, NAP focuses on building community – places to gather, connect and enjoy meaningful experiences. Central to its approach is a Ritz-Carlton-trained, hospitality-infused team of ExperienceMakers™ dedicated to providing elevated experiences for every guest. When the renovation of Colony Square is complete, a 315-square-foot Concierge will be centrally located in The Plaza near the new iPic Theater Restaurant.  In the meantime, tenants, residents and guests are encouraged to reach out to the Digital Concierge with questions and suggestions by texting 678-498-6384.

Examples of inquiries include, but are not limited to:

  • +Transportation and commuting assistance via Colony Square’s Mobility Concierge
  • +Construction updates
  • +Arranging lunch reservations at nearby eateries
  • +Locations of various tenants throughout the building
  • +Colony Square event details such as Yoga on the Square
  • +Happenings in and around the Midtown community
  • +Lost and found

NAP broke ground on the multi-phased redevelopment of the 50-year-old mixed-use community in October 2017. Upon completion, the destination will encompass office space, condos, a 467-room hotel, 177,000 square feet of curated entertainment, dining, retail and fitness concepts and a food hall known as Main & Main. The first phase, which will include street-level retail and restaurants wrapping the 100 building, will deliver just in time for the Holidays.

To learn more about events and happenings at Colony Square, follow the Midtown destination on TwitterFacebook and Instagram, and visit


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